The fastest and best way to raise any issue with us is to post on our forums (find them under 'Newspaper' in the main menu after you have logged-in). We check the forums most days (sometimes many times a day!) and try to respond within 24 hours. However, if you wish to contact us directly and in confidence, please send an email to: info@goalorientedsoftware.com and we should respond within a few days.